Contact Us

Contact the Store

As part of this policy, hexclad provides customer support for product questions, orders, delivery, returns, exchanges, payments, and privacy requests. As a service commitment, our published customer-service schedule is Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Contact Details

For customer assurance, customers can write to Support@hexclket.shop or telephone (651) 300-1499. As part of this policy, our complete physical address is 644 E 2nd St, Duluth, Minnesota 55805, United States.

Time-Sensitive Requests

To keep expectations transparent, providing the order reference and issue details helps customer service respond accurately. Consistent with these terms, a cancellation may be requested before shipment; after shipment, the Refund Policy governs returns and exchanges.

Store Contact Information

Business name: hexclad
Brand/store name: hexclad
Email: Support@hexclket.shop
Phone: (651) 300-1499
Physical and return address: 644 E 2nd St, Duluth, Minnesota 55805, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)